Insights on AI, automation, and how small businesses can leverage technology to work smarter.
The term 'agent' gets thrown around a lot, but agentic AI has evolved fast. Here's where we are in 2026 — from AutoGPT to OpenClaw to Claude Cowork — what's actually working, the governance and liability questions nobody's asking, and where we're heading in the next 2-3 years.
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Chatbots aren't new, but most small business websites still don't have one — and many that do, do it badly. Here's a practical look at how to add a useful AI chatbot to your site, the trade-offs between hosted SaaS and custom builds, and the security and guardrail issues that actually matter.
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Email is a core part of every business, and AI has made it incredibly easy to automate the repetitive parts. Here are five simple email automations — some to show what's possible, others I actually run for my business.
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Your team is probably already using AI tools — but do you know what happens to the data they type in? This guide breaks down how ChatGPT, Gemini, Claude, and Perplexity handle your data, the real risks, and what you can do about it.
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There are a lot of automation tools out there — Make.com, Zapier, n8n, and more. This post breaks down the basics, compares the big three, and shows how Claude Cowork is changing the game.
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Automation sounds like magic — but before diving in, there are important things every small business should consider. This guide walks you through common pitfalls and how to get started the right way.
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